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Fairmont Mayakoba Hotel Playa del Carmen, Playa del Carmen

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From127US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710

Fairmont Mayakoba is a luxury AAA Five Diamond Award winner resort located in Playa del Carmen. This resort embodies a unique blend of luxury and culture, making it an ideal getaway. Enveloped by five pristine ecosystems, the resort features a series of low-rise buildings connected by serene waterways. With a rich history connected to the ancient Mayan culture, the design elements of the resort incorporate natural textures, colors, and scents that pay homage to this heritage.

Location

The resort is strategically located near significant landmarks, including Chichén-Itzá and the world’s second-largest coral reef, easily accessible for day excursions. Its beachfront position offers guests a captivating view of the Caribbean Sea, while the vibrant Playa del Carmen area provides additional entertainment and cultural experiences.

Rooms

The resort offers a variety of spacious rooms and suites, featuring amenities like air conditioning, flat-screen TVs, and private terraces. Guests can enjoy views of the garden or lagoon from their balconies. Some suites boast private pools or infinity pools, enhancing the luxurious experience.

Eat & Drink

Onsite dining includes a variety of restaurants that serve gourmet Mexican cuisine, with options for breakfast, lunch, and dinner. Signature dishes emphasize the use of local ingredients, ensuring a delightful gastronomic experience. Guests can enjoy craft cocktails at lively lounges or savor delectable products at Café Maya.

Leisure & Business

Leisure activities at the resort include unlimited golf at the renowned El Camaleón golf course and access to exhilarating watersport activities such as scuba diving and jet skiing. The Willow Stream Spa offers unique treatments inspired by Mayan traditions, alongside expertly curated wellness experiences.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Fairmont King Room
Max:
2 persons
41 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Fairmont Queen Room
Max:
2 persons
41 m² 
Bed options:
2 King Size Beds
Shower
Bathtub
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Private Beachfront Casita
Max:
2 persons
55 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 5.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 9.1 mi
Cancun (CUN) 32.1 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Squash
  • Archery
  • Yoga class
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710
Map view
Carretera Federal Cancun, Playa del Carmen, Mexico, 77710
Nearby
Golf Course
El Camaleon Golf Course
2200 ft
Restaurants
La Laguna
700 ft
Fairmont Mayakoba Solidaridad Fairmont Mayakoba Hotel
Koba Casa Club
2200 ft
Carretera Federal Cancun-Playa del Carmen km 298 El Camaleón Golf Course
Saffron
1.7 mi
Carretera Federal Chetumal- Puerto Juarez Km 298 Banyan Tree Mayakoba
Haab
1.6 mi
Carretera Federal Chetumal Puerto Juarez Banyan Tree
The Tomahawk Den
1.7 mi
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Agave Azul at Rosewood Mayakoba
1.3 mi
Rosewood Mayakoba
Casa del Lago
1.4 mi
Rosewood Mayakoba
OllaCeviche Bar
2.0 mi
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
300 ft
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Casa Amate
1.1 mi
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the resort and would come back
8.6/10
Great
Rooms
8.6
Location
9.8
Service
9.4
Dining
7.6
Guest reviews
8.6/10
based on 10 reviews
4.5/5 based on 7041 reviews
8.9
8.9/10based on 297 reviews
#27 of 331 hotels in Playa del Carmen based on Tripadvisor
Jimmy
United States of America, January  2025
8.2/10

Our stay at Fairmont Mayakoba was quite enjoyable, thanks to its beautiful surroundings and stunning beach. The service was top-notch, making us feel well taken care of throughout our visit. However, we experienced a few disappointments with room odors and some noise disturbances from events nearby. Overall, the amenities and dining options were excellent, but the cold pool temperatures hindered our enjoyment a bit.

Rooms
7.0
The rooms were spacious and beautifully appointed, but we encountered a strong chemical smell upon check-in that was off-putting.
Service
9.0
Service was excellent overall, with staff being attentive and prompt. We had some reservations handled seamlessly.
Location
10.0
Ideally situated in a lush setting among palm trees and lagoons, providing a peaceful environment for relaxation.
Dining
7.0
Dining was a mixed experience; while some meals were fabulous, the restaurant struggled with new menu items during our stay.
Facilities
8.0
The facilities, including the pools and spa, were impressive, but we found the pool temperatures disappointing.
Calvin
United States of America, October  2024
9.2/10

I had an amazing stay at the hotel with an incredible beach experience and exceptional service from the staff. The accommodations were clean and spacious, making it feel like home. The dining options were delicious, though some meals felt repetitive over time. The resort itself is expansive and beautifully maintained, but the sargassum on the beach can be a bit overwhelming at times.

Rooms
9.0
The rooms were spacious, clean, and offered great amenities. Our Beach Area Casita Suite had a lovely rooftop pool and a mini fridge stocked daily, which added to the comfort of our stay.
Service
10.0
The service was truly exceptional, with staff like Jorge, our butler, going above and beyond to make us feel welcome and taken care of. Beach staff, like Rodolfo and Hector, were attentive and prompt with our needs.
Location
10.0
The location was stunning, with lush tropical foliage and a serene beach atmosphere, making it feel like a private paradise away from tourist congestion.
Dining
8.0
The dining options were overall delicious, with some standout offerings, but I noticed some meals felt a bit repetitive over time. I especially enjoyed the Beach BBQ setting.
Facilities
9.0
The facilities were wonderful, with multiple pools, a gym, and a well-maintained beach area. The nature walk and spa amenities were great ways to relax.
Amy
United States of America, October  2024
8.6/10

Our family trip to the Fairmont Mayakoba was absolutely wonderful! With stunning views and ample space, the resort provided a perfect blend of luxury and relaxation. The rooms were comfortable, and we loved that the property felt private and spacious. While service overall was impressive, we did experience some inconsistency with food quality and waiting times. The amenities were great, but a little more variety in the dining options would have been nice.

Rooms
9.0
The rooms were clean, spacious, and well-maintained, providing plenty of comfort during our stay.
Service
8.0
The service at the resort was generally excellent, with attentive staff who anticipated our needs, though there were moments of slower service.
Location
10.0
The location is absolutely beautiful, set in a vast natural area that made for a stunning backdrop to our stay.
Dining
7.0
Dining options were decent with a good selection, but we sometimes found the food quality to be inconsistent.
Facilities
9.0
The facilities, including pools and beach areas, were fantastic and well-maintained, perfect for relaxation and family fun.
Albert
United States of America, September  2024
9.6/10

We have just returned from an incredible family vacation at the Fairmont Mayakoba. The service we received was exceptional, especially from our butler Daniel, who made our stay extra special. The beachfront casita was stunning and provided a great amount of space for our family. However, the kids club left much to be desired, which was a significant downside as our kids found it boring. Overall, the property is beautiful and well-maintained, making for a memorable holiday experience.

Rooms
10.0
Our beachfront casita was gorgeous and very spacious, featuring two full bathrooms and a private pool. It felt luxurious and provided a great amount of comfort for our family.
Service
10.0
The service was top-notch, mostly thanks to our extraordinary butler Daniel, who seemed to anticipate our needs and provided outstanding attention throughout our stay.
Location
10.0
The hotel is set in an enchanting tropical paradise with lush greenery and a beautiful beach. It's truly stunning and creates a perfect getaway atmosphere.
Dining
9.0
The food was excellent at all three restaurants, far exceeding our expectations. We particularly loved the variety of dining options available.
Facilities
9.0
The resort itself is very large and well-maintained with plenty of amenities. It felt like a real adventure as we navigated the beautiful grounds using golf carts.
Mary
United States of America, September  2024
8.8/10

My stay at the Fairmont Mayakoba was simply spectacular! The combination of beautiful scenery, luxurious amenities, and attentive service made for an unforgettable experience. However, there were a couple of small drawbacks, like the construction noise and one disappointing dining experience. Overall, a fantastic family-friendly resort that I can't wait to return to!

Rooms
8.0
Our spacious casita featured a lovely balcony with a jungle view. It was perfect for sipping coffee and enjoying nature, even though we had some construction noise nearby.
Service
10.0
The service was outstanding throughout our stay. The staff was eager to help and always had a smile on their face, making us feel truly welcomed.
Location
9.0
The location was beautiful, nestled between lush jungles and serene canals. It felt like a private oasis, which was great for a relaxing vacation!
Dining
7.0
Dining options were varied, and while breakfast was fantastic, we were disappointed with one dinner experience that missed the mark. Still, the other restaurants served some exceptional dishes.
Facilities
9.0
The facilities, from pools to the beach, were fantastic. The main pool was particularly serene and a great spot to unwind.
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Rooms and Guests2 Guests, 1 Room