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Fairmont Mayakoba, Playa del Carmen

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From197US$ /night
Check-in
24Mar2025Select date
Check-out
25Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710

Fairmont Mayakoba is a luxury AAA Five Diamond Award-winning resort located in Playa del Carmen, Mexico. Nestled along the Riviera Maya, this resort is renowned for its stunning natural beauty, featuring a series of low-rise buildings connected by picturesque waterways. The property embodies a rich blend of luxury and local culture, making it an ideal getaway for discerning travelers seeking an immersive experience.

Location

Located within close proximity to notable landmarks such as the iconic Chichén-Itzá and the second-largest coral reef in the world, the resort offers both exciting excursions and ease of access. The surrounding area is rich with natural beauty, including sugar-sand beaches and lush mangroves, ensuring guests experience the essence of the Riviera Maya.

Rooms

Fairmont Mayakoba provides a variety of spacious accommodations featuring amenities like air conditioning, minibars, and private terraces or balconies with views of the lagoon, gardens, or ocean. Standout options include suites with private pools or infinity pools, carefully designed with marble accents and luxurious soaking tubs.

Eat & Drink

The resort features an impressive selection of onsite restaurants, offering diverse cuisines and innovative menus. Guests can enjoy breakfast and signature dishes made with the finest ingredients at Café Maya, located near the pools. Each dining venue emphasizes fresh, local tastes that appeal to a variety of palates.

Leisure & Business

Guests at Fairmont Mayakoba can partake in a range of recreational activities, from golf at the renowned PGA El Camaleón course to indulging in specialized treatments at Willow Stream Spa. The spa offers a mystical and relaxing atmosphere, providing a unique blend of local traditions and wellness experiences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Fairmont View Room King Bed
Max:
2 persons
41 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Fairmont View Room Two Queen Beds
Max:
2 persons
41 m² 
Bed options:
2 King Size Beds
Shower
Bathtub
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Beach Front Casita Two Queen Beds Private Stairway to the Beach – Butler Service
Max:
2 persons
55 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen 8.1 km
Airports
Aeropuerto de Playa del Carmen (PCM) 14.6 km
Cancun (CUN) 51.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Squash
  • Archery
  • Yoga class
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710
Map view
Carretera Federal Cancun, Playa del Carmen, Mexico, 77710
Nearby
Golf Course
El Camaleon Golf Course
670 m
Restaurants
La Laguna
200 m
Fairmont Mayakoba Solidaridad Fairmont Mayakoba Hotel
Koba Casa Club
670 m
Carretera Federal Cancun-Playa del Carmen km 298 El Camaleón Golf Course
Saffron
2.8 km
Carretera Federal Chetumal- Puerto Juarez Km 298 Banyan Tree Mayakoba
Haab
2.5 km
Carretera Federal Chetumal Puerto Juarez Banyan Tree
The Tomahawk Den
2.7 km
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Agave Azul at Rosewood Mayakoba
2.1 km
Rosewood Mayakoba
Casa del Lago
2.3 km
Rosewood Mayakoba
OllaCeviche Bar
3.2 km
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
70 m
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Casa Amate
1.8 km
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

Reviews and Ratings

Feedback from previous guests about their experience.
88%
liked the resort and would come back again
8.8/10
Great
Rooms
8.6
Location
9.8
Service
9.4
Dining
7.6
Guest reviews
8.8/10
based on 10 reviews
4.5/5 based on 7041 reviews
8.9
8.9/10based on 301 reviews
#27 of 331 hotels in Playa del Carmen based on Tripadvisor
Jimmy
United States, January  2025
8.2/10

Our stay at Fairmont Mayakoba was quite enjoyable, thanks to its beautiful surroundings and stunning beach. The service was top-notch, making us feel well taken care of throughout our visit. However, we experienced a few disappointments with room odors and some noise disturbances from events nearby. Overall, the amenities and dining options were excellent, but the cold pool temperatures hindered our enjoyment a bit.

Rooms
7.0
The rooms were spacious and beautifully appointed, but we encountered a strong chemical smell upon check-in that was off-putting.
Service
9.0
Service was excellent overall, with staff being attentive and prompt. We had some reservations handled seamlessly.
Location
10.0
Ideally situated in a lush setting among palm trees and lagoons, providing a peaceful environment for relaxation.
Dining
7.0
Dining was a mixed experience; while some meals were fabulous, the restaurant struggled with new menu items during our stay.
Facilities
8.0
The facilities, including the pools and spa, were impressive, but we found the pool temperatures disappointing.
Calvin
United States, October  2024
9.2/10

I had an amazing stay at the hotel with an incredible beach experience and exceptional service from the staff. The accommodations were clean and spacious, making it feel like home. The dining options were delicious, though some meals felt repetitive over time. The resort itself is expansive and beautifully maintained, but the sargassum on the beach can be a bit overwhelming at times.

Rooms
9.0
The rooms were spacious, clean, and offered great amenities. Our Beach Area Casita Suite had a lovely rooftop pool and a mini fridge stocked daily, which added to the comfort of our stay.
Service
10.0
The service was truly exceptional, with staff like Jorge, our butler, going above and beyond to make us feel welcome and taken care of. Beach staff, like Rodolfo and Hector, were attentive and prompt with our needs.
Location
10.0
The location was stunning, with lush tropical foliage and a serene beach atmosphere, making it feel like a private paradise away from tourist congestion.
Dining
8.0
The dining options were overall delicious, with some standout offerings, but I noticed some meals felt a bit repetitive over time. I especially enjoyed the Beach BBQ setting.
Facilities
9.0
The facilities were wonderful, with multiple pools, a gym, and a well-maintained beach area. The nature walk and spa amenities were great ways to relax.
Amy
United States, October  2024
8.6/10

Our family trip to the Fairmont Mayakoba was absolutely wonderful! With stunning views and ample space, the resort provided a perfect blend of luxury and relaxation. The rooms were comfortable, and we loved that the property felt private and spacious. While service overall was impressive, we did experience some inconsistency with food quality and waiting times. The amenities were great, but a little more variety in the dining options would have been nice.

Rooms
9.0
The rooms were clean, spacious, and well-maintained, providing plenty of comfort during our stay.
Service
8.0
The service at the resort was generally excellent, with attentive staff who anticipated our needs, though there were moments of slower service.
Location
10.0
The location is absolutely beautiful, set in a vast natural area that made for a stunning backdrop to our stay.
Dining
7.0
Dining options were decent with a good selection, but we sometimes found the food quality to be inconsistent.
Facilities
9.0
The facilities, including pools and beach areas, were fantastic and well-maintained, perfect for relaxation and family fun.
Albert
United States, September  2024
9.6/10

We have just returned from an incredible family vacation at the Fairmont Mayakoba. The service we received was exceptional, especially from our butler Daniel, who made our stay extra special. The beachfront casita was stunning and provided a great amount of space for our family. However, the kids club left much to be desired, which was a significant downside as our kids found it boring. Overall, the property is beautiful and well-maintained, making for a memorable holiday experience.

Rooms
10.0
Our beachfront casita was gorgeous and very spacious, featuring two full bathrooms and a private pool. It felt luxurious and provided a great amount of comfort for our family.
Service
10.0
The service was top-notch, mostly thanks to our extraordinary butler Daniel, who seemed to anticipate our needs and provided outstanding attention throughout our stay.
Location
10.0
The hotel is set in an enchanting tropical paradise with lush greenery and a beautiful beach. It's truly stunning and creates a perfect getaway atmosphere.
Dining
9.0
The food was excellent at all three restaurants, far exceeding our expectations. We particularly loved the variety of dining options available.
Facilities
9.0
The resort itself is very large and well-maintained with plenty of amenities. It felt like a real adventure as we navigated the beautiful grounds using golf carts.
Mary
United States, September  2024
8.8/10

My stay at the Fairmont Mayakoba was simply spectacular! The combination of beautiful scenery, luxurious amenities, and attentive service made for an unforgettable experience. However, there were a couple of small drawbacks, like the construction noise and one disappointing dining experience. Overall, a fantastic family-friendly resort that I can't wait to return to!

Rooms
8.0
Our spacious casita featured a lovely balcony with a jungle view. It was perfect for sipping coffee and enjoying nature, even though we had some construction noise nearby.
Service
10.0
The service was outstanding throughout our stay. The staff was eager to help and always had a smile on their face, making us feel truly welcomed.
Location
9.0
The location was beautiful, nestled between lush jungles and serene canals. It felt like a private oasis, which was great for a relaxing vacation!
Dining
7.0
Dining options were varied, and while breakfast was fantastic, we were disappointed with one dinner experience that missed the mark. Still, the other restaurants served some exceptional dishes.
Facilities
9.0
The facilities, from pools to the beach, were fantastic. The main pool was particularly serene and a great spot to unwind.
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Check-in
24Mar2025Select date
Check-out
25Mar2025Select date
Rooms and Guests2 Guests, 1 Room